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Accessibility
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Our Accessibility Criteria
The venue is all on one level, with no steps or raised thresholds.
A mobile, gantry or ceiling-track hoist is available for use in at least one wheelchair-accessible bedroom.
A designated quiet space or room is available.
There is an enclosed outdoor area for customer use.
There is a Changing Places toilet, which includes an adult size changing bench, toilet, sink and hoist.
A wheelchair-accessible viewing area with step-free access is available providing an optimal vantage-point to view performances, presentations or activities.
There is a solid surface into and around the site.
Designated quiet times, during which noise levels are reduced to meet the needs of people with sensory sensitivities e.g. autistic visitors, are available.
A vibrating pillow pad alarm to alert deaf guests in an emergency is available.
There is at least one wheelchair-accessible bathroom which has a bath, with a transfer seat and grab rails, rather than a roll-in shower.
An emergency assistance alarm is available in at least one wheelchair-accessible bedroom and/or wheelchair-accessible bathroom.
Personal or General Emergency Evacuation Plans are in place for disabled customers.
There is an assistive listening system available e.g. a hearing loop.
A designated accessible toilet designed for wheelchair users, and others with visible and non-visible accessibility requirements, is available within the main public areas.
Disability awareness / equality training is provided for staff.
Seating is available at regular intervals.
Tactile signage is available. This may include Braille.
Fast-track queuing is available for disabled customers.
Table service is available as standard or on request.
A map or floorplan showing accessibility facilities is available.
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